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21Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Alula, Hail Road, Al Ula, Saudi Arabia, 18936

Shaden Resort in Al Ula features luxury tents with mountain views and a range of amenities including a fitness centre, outdoor pool, and wellness area. Guests can enjoy a variety of dining options and access to local attractions such as the Madain Saleh Tombs.

Rooms & Amenities

Rooms at Shaden Resort come with a flat-screen TV, satellite channels, and a private bathroom equipped with free toiletries and a bidet. Some units feature a balcony with pool views, while others come with a fireplace, creating a cozy atmosphere.

Dining

Dining options include a buffet or à la carte breakfast available each morning. The restaurant offers a selection of international and local dishes, catering to various tastes.

Leisure & Wellness

Leisure activities at Shaden Resort encompass access to an outdoor pool and opportunities for hiking in the surrounding area. The wellness area features a sauna, hot tub, and hammam for relaxation.

Location & Transportation

The nearest airport is Prince Abdul Majeed bin Abdulaziz Domestic, located 10 km from the resort. Guests can explore nearby attractions such as the Elephant Rock formation, located 3.5 km away, and the Madain Saleh Tombs, 5 km from the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room
Max:
2 persons
400 sq. feet 
Bed options:
1 King-size bed
Mountain view
Shower
Coffee machine
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Deluxe King Room
Max:
2 persons
400 sq. feet 
Bed options:
1 King-size bed
Mountain view
Shower
Coffee machine
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Executive Room a King Bed
Max:
2 persons
380 sq. feet 
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Al Ula 4.5 mi
Airports
Prince Abdul Majeed bin Abdul Aziz Domestic (ULH) 5.6 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Hiking

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Board games
  • Children's menu
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa centre
  • Spa lounge
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

Alula, Hail Road, Al Ula, Saudi Arabia, 18936
Map view
Alula, Hail Road, Al Ula, Saudi Arabia, 18936

Reviews and Ratings <br />

Feedback from previous guests about their experience.
60%
loved the resort and would return for another relaxing stay
6.0/10
Guest rating
Rooms
6.6
Location
9.2
Service
5.0
Dining
5.4
Guest reviews
6.0/10
based on 5 reviews
7.9
7.9/10 based on 595 reviews
Elizabeth
United Kingdom, March  2025
5.4/10

The experience was disappointing overall, with significant issues during check-in and inadequate customer service. The location is breathtaking, providing a unique atmosphere, but the hotel's facilities and amenities fell short of expectations, especially for the price paid.

Rooms
6.0
The rooms had nice, comfortable beds, but the linens were not what I'd expect for the price. I encountered some issues with cold showers.
Service
5.0
The customer service was virtually non-existent, with staff unwilling to remedy booking mistakes or assist promptly.
Location
10.0
The location is absolutely beautiful, surrounded by breathtaking scenery in the desert.
Dining
5.0
While there was a decent breakfast option with fresh-squeezed orange juice, the rest of the dining experience felt unorganized and lacking variety.
Facilities
5.0
The pool area looked appealing but was poorly maintained, with broken tiles and cold water that deterred kids from using it.
Oscar
United Kingdom, January  2025
6.2/10

I had high hopes for this resort, given its stunning location, but unfortunately, my experience fell short due to numerous service issues and a lack of attention to detail. While the ambiance was enchanting, the overall quality did not match the high price tag, leading to disappointment throughout my stay.

Rooms
7.0
The room was spacious and aesthetically pleasing, but the amenities left much to be desired, especially the bedding which felt overly synthetic.
Service
5.0
Service was lackluster, with staff seeming overwhelmed and unresponsive to requests, including room cleaning and assistance with transport.
Location
9.0
The resort is nestled in the breathtaking hills of AlUla, offering unique views and proximity to major attractions.
Dining
5.0
Dining options were limited, with a lack of available items during breakfast and a failure to provide basic requests like toasting bread.
Facilities
6.0
Facilities had potential, like the outdoor seating area, but multiple issues, such as the unclean pool and missing amenities, hindered enjoyment.
Victoria
United Kingdom, December  2024
6.6/10

The resort is nestled in a stunning desert landscape, and the surroundings are truly breathtaking. While the rooms offer a unique ambiance with necessary amenities, the service falls short of expectations, lacking responsiveness. The location is convenient, but the dining experience left much to be desired with limited options.

Rooms
7.0
The rooms are charming little cabins that, while cozy, can be a bit noisy as the walls allow sounds from neighboring units. They are equipped with all the necessary amenities, making them comfortable for a desert stay.
Service
5.0
The service was quite inconsistent, particularly during check-in, where it felt like the staff were hurried and not attentive to guest needs.
Location
8.0
The resort is ideally located within the unique rocky landscapes, making it a beautiful spot close to main attractions, though transportation might require a little planning.
Dining
6.0
Dining was a bit underwhelming with standard offerings and some items running out frequently. It could use more variety and better service.
Facilities
7.0
The resort's facilities include a nice pool area, but it could benefit from better maintenance and additional offerings like a poolside bar.
Charlotte
United Kingdom, November  2024
6.0/10

My experience at this hotel was quite frustrating, starting from the booking issues to inadequate facilities. Although the views were stunning and the rooms were decent, the overall customer service lacked significantly. I felt neglected during my stay, which made it hard to enjoy what could have been a lovely trip.

Rooms
6.0
The room was spacious and had a nice big shower, but the beds weren’t what I expected from a high-priced hotel, and the linens felt below standard.
Service
5.0
Initial check-in was confusing and the staff seemed more focused on rushing me through the process rather than ensuring my comfort. I had to argue to get assistance, making the service feel very subpar.
Location
10.0
The location is absolutely breathtaking, surrounded by beautiful landscapes, truly a highlight of my experience.
Dining
5.0
Dining options were limited, and the breakfast was underwhelming, mainly due to lack of variety and availability.
Facilities
5.0
Although the amenities looked good, there were issues with functionality—such as the pool and unreliable Wi-Fi—that detracted from my stay.
Cameron
United Kingdom, October  2024
6.2/10

My stay at the resort was a mixed bag. The location is breathtaking, with unique scenery surrounding the property, but the service left much to be desired. The room was comfortable but not quite what I expected for the price I paid. Dining options were decent, but service and food availability could use improvement. Overall, it's a beautiful place, but I felt I paid too much for what I received.

Rooms
7.0
The rooms had a lovely ambiance and were spacious enough, but I found the quality of linens to be lacking for the high price.
Service
5.0
The service was unfortunately quite unfriendly, with staff seeming rushed and dismissive, which was disappointing.
Location
9.0
The resort is nestled in a stunning canyon and very close to main attractions, providing incredible views and a serene atmosphere.
Dining
6.0
Dining was varied, offering delicious meals, but limited service during meal times made the experience less enjoyable.
Facilities
5.0
The pool area looked nice but had maintenance issues that detracted from the experience, with broken tiles and cold water.
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